Evaluating the efficiency and effectiveness of your communications team and your communications efforts allows an organization to maximize its connection with its audiences.
We can manage a comprehensive review of your Public Relations or Communications department, identifying strengths and opportunities for improvement. Our team assessments are done through an understanding of your business or organization, the processes and procedures in place, interviews with the communications team and their internal customers, observations, and then presenting our findings to the leadership.
We also conduct evaluations of your communications efforts within your organization. Are you really connecting with your internal audiences? Do they all want to be communicated with in the same way? With the same frequency? We conduct 1:1 and group interviews, couple them with a survey, and provide guidance on how you may be able to reach your employees more effectively.