Our clients become our friends; our friends become our clients.
Albert Communications was genuinely interested in our employee stories, and interpreted them to draw out a richness that created emotional connections across the country. The resulting impact was more than we expected or anticipated.
I retained Albert Communications to help with a strategic communications assessment when I was new to my position and needed a fresh-eyes look at our communications function. Debbie provided a thoughtful approach to understand the people, processes, and issues and presented a thorough report including recommendations on moving forward. Her assessment proved not only correct, but prescient. We took action based on her recommendations, enhancing our internal process and creating greater value for the university community.
We are fortunate to call Albert Communications our partner. Debbie and her team support our crisis management efforts, strategic communications and special projects. I am grateful for their responsiveness, professional expertise and commitment to helping our company.
You’re a magician! I don’t know what we’d do without you!
I turned to Albert Communications to assist my company with promoting a film we produced. I could not have been more thrilled with the results. She went above and beyond to get the word out, returned correspondences quickly, utilized her vast connections in the public relations world and made me feel as if I was her most important client.
Albert Communications knows how to create and deliver strategic communications services that bring bottom line results.
After one meeting to discuss a project, Albert Communications developed a proposal that identified the objectives and laid out a series of tactics for the next year, quarter by quarter. They quickly got up to speed on our business and their work made an immediate impact for us.
We engaged Albert Communications to do a website (twice!), print ads, and promotional hard mail pieces. They are terrific to work with, very on the ball and smart, and we're very happy with the results. Debbie and her team just flat out got busy and got it done, making us look better online and in print.
Debbie and her team do great work. She drives to critical questions fast, worked both efficiently and effectively, and helped us deliver a quality web presence on time and on budget. She is a pro, has a great team, and is one of the best business partners with whom I have had the pleasure of working.
Our Albert Communications public relations engagement resulted in a spike in sales, more than justifying the investment. They formed strategic partnerships and implemented a strategy that resulted in multiple, positive news stories.
For a brand development project for a key client, Debbie was incredibly valuable in helping the client to think more strategically about audience engagement.
Albert Communications provides senior level PR with terrific results. They are professional, connected, thorough, creative and tenacious.
Debbie is an incredibly skilled communications/public relations expert who understands the power of reputation and leads internal and external clients to work proactively on brand management. Her crisis management skills are extraordinary as Debbie brings not only her expertise to the situation but also level-headed decisiveness in the face of the storm. She is extremely responsive to her clients and takes personal pride in seeing both individuals and organizations grow and become more successful.
PEI-Genesis has partnered with the Albert team for several years and they have truly become an extension of the PEI family. Trust is probably the best word to describe the relationship.
Debbie’s thoroughness was critical when we had a change management issue. Not only does she supply outstanding media support, but she helped us to manage the expectations and communications for all audiences, including employees, our internal community, and the Board.
I’m just so glad we have you for crisis communications!
In an internal satisfaction survey at Goddard Schools, both employees and franchisees identified communications as a weakness. To address this, we engaged the Albert team for a Strategic Communications Assessment where they analyzed our current approach, and made recommendations for improvements.
Debbie’s team used both qualitative and quantitative research methods, including review of more than a year’s worth of internal and external communications. The assessment resulted in new policies, procedures, and organizational changes that were truly transformational. Best yet, the impact was felt by our internal team and we were rewarded with improved scores in subsequent satisfaction surveys.
Needless to say, whenever a communication issue arises, we quickly call on Albert for sound strategy, actionable plans and turnkey tactics.