At some point in the lifetime of nearly every organization, a critical issue rears its ugly head and requires a quick, but thoughtful and empathetic, response. In this situation it is imperative to have seasoned crisis communications professionals in place who understand the need for discretion and collaboration, and who have been there before.
Our firm’s experience with crisis communications planning has proved valuable to clients who needed to mitigate situations regarding foodborne illness, on-site crimes, inappropriate behavior by senior leaders, unanticipated buyouts and acquisitions, executive transitions, mass layoffs, poor health department inspection scores, the loss of a key account… and the list goes on.
In these times of crisis, our senior-level communications professionals collaborate with you to craft the strategic messages required to quickly and appropriately engage your internal team and external audiences. We work to mollify the impact of a crisis through communications, and we’re available 24/7. With roots in national and local newsrooms, we understand the need for sensitivity, as well as the paramount importance of accuracy and deadlines.
We’re here to help before, during, and after a business crisis. Crisis communications planning is an investment in your business; not an expense.